
ShingleMaster
MASTER
Entry credential. Confirms a contractor's commitment to craftsmanship and professionalism on CertainTeed installs.
Top 1% Nationally · 2025 Credential Update
The top tier of CertainTeed's 2025 contractor credential ladder, held by fewer than 1% of roofers nationwide. PREMIER is the only credential authorized to offer the SureStart™ PLUS 5-STAR Warranty — up to 50 years on materials, 30 years on workmanship, fully transferable.


CertainTeed restructured its contractor credential program in 2025. There are three company-level tiers — MASTER, PRO, and PREMIER. Nest Exteriors holds PREMIER, the top tier.

ShingleMaster
Entry credential. Confirms a contractor's commitment to craftsmanship and professionalism on CertainTeed installs.

ShingleMaster
Mid-tier credential. The team carries advanced installer credentials and proven CertainTeed-system expertise.

ShingleMaster
The highest credential a roofing company can earn from CertainTeed. Held by fewer than 1% of contractors nationwide. PREMIERs are the only contractors authorized to offer the SureStart PLUS 5-STAR Warranty.
Nest holds this credential
| Tier comparison | MASTER | PRO | PREMIERNest holds |
|---|---|---|---|
| Position in CertainTeed's ladder | Entry credential | Mid-tier | Top tier · top 1% |
| SureStart PLUS 5-STAR Warranty | — | — | Authorized to offer |
| Materials coverage (single-family) | Standard 10 yrs | Standard 10 yrs | Up to 50 yrs |
| Workmanship coverage | — | — | 30 yrs |
| Tear-off + disposal in warranty | — | — | Included |
| Master Craftsman individual installer cert required | Optional | Some installers | 75% of installers + every supervisor |
| Master Craftsman Shingle Quality Specialists on staff | Optional | — | 2 or more required |
| Owner Business Fiscal Responsibility™ exam | — | — | Required |
| Customer TrackRecord™ rating threshold | — | — | 4 or higher (5-point scale) |
| Continuing-education credits | Encouraged | Required | 2 or more required |
| Code of Ethics agreement | Required | Required | Required |
| Workers' comp + liability insurance | Required | Required | Required |
| Years in business / experience | Active license | Established history | 5+ yrs (or 1+ yr as ShingleMaster PRO) |
Source: CertainTeed's 2025 contractor credential program and the SureStart PLUS 5-STAR Warranty guide. PREMIER column highlighted because it's the credential Nest Exteriors holds.
CertainTeed's PREMIER requirements are the most stringent in residential roofing. Every box below has to be ticked — and stay ticked, year after year, through annual re-accreditation.
Each individual must pass an exam on the Master Craftsman Shingle Applicator's Manual (SAM) — installation best practices for every CertainTeed residential roofing product, the Integrity Roof System, and Flintlastic SA low-slope roofing.
Two or more Nest employees have earned the Shingle Quality Specialist designation by passing a test on the CertainTeed Shingle Technology Manual.
Two or more continuing-education credits maintained, demonstrating ongoing commitment to industry best practices.
The company owner has passed CertainTeed's Business Fiscal Responsibility™ exam — sound financial practices and responsible business management.
Workers' compensation (as required by law) and liability insurance covering roofing. Five-plus years in business, or a year as ShingleMaster PRO, or comparable industry experience CertainTeed accepts.
Signed Code of Ethics agreement plus a 4-or-higher customer satisfaction rating (5-point scale) measured by CertainTeed's Customer TrackRecord™ surveys on every SureStart PLUS install.
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Roofs fail when the system fails — not when one shingle does. The Integrity Roof System is CertainTeed's complete six-component package, required for the SureStart PLUS 5-STAR Warranty. Plus all metal flashings (step, sidewall, chimney, drip edge, skylight) must be replaced — not just touched up.

Self-adhering membrane installed at vulnerable areas — eaves, valleys, around penetrations. Stops wind-driven rain and ice-dam backups from reaching the roof deck.
Synthetic underlayment over the rest of the deck. Acts as a secondary water barrier and protects the roof during install before shingles go on.
Designed to work in tandem with the field shingles for optimal sealing along the eaves and rakes — the highest-wind-load areas of the roof.
CertainTeed's Good–Better–Best lineup. Nest's tier ladder uses Landmark AR (Base), Landmark PRO (Preferred), Belmont (Premium), and Grand Manor (Deluxe) — see /roofing-pricing.
Balanced ridge + intake ventilation. Without proper airflow, even premium shingles age 30–40% faster from heat and moisture buildup in the attic.
Designer hip and ridge cap shingles that match your shingle line. Required for the SureStart PLUS warranty — no 3-tab leftovers cut down to fit.
Exclusively offered by ShingleMaster PREMIERs
The strongest warranty CertainTeed offers. SureStart PLUS covers you for up to 50 years on materials and labor — full replacement value, including tear-off and disposal — in the event of a manufacturing defect. And up to 30 years on workmanship if a defect is the installer's fault. Transferable to a new homeowner for 20 years from the install date.
| Warranty Type | Standard | 5-STAR |
|---|---|---|
| Coverage | Manufacturing defects | Manufacturing defects |
| SureStart period — single-family (non-prorated) | 10 years | 50 years* |
| Materials & Labor | ✓ | ✓ |
| Tear-Off | — | ✓ |
| Disposal | — | ✓ |
| Workmanship | — | 30 years |
Real-money example — Integrity Roof System installed at $15,000
Year-over-year payout in the event of a manufacturing defect, assuming 2% annual inflation on replacement cost. With a standard limited warranty, the payout drops to prorated coverage after year 10. With SureStart PLUS 5-STAR, you're paid the full projected replacement cost for the entire 50 years.
| Year | Projected replacement cost | Standard limited warranty | SureStart PLUS 5-STAR |
|---|---|---|---|
| 1 | $15,300 | $9,180 | $15,300 |
| 5 | $16,561 | $9,937 | $16,561 |
| 10 | $18,285 | $10,971 | $18,285 |
| 11 | $18,651 | $4,849 | $18,651 |
| 20 | $22,289 | $4,458 | $22,289 |
| 30 | $27,170 | $3,532 | $27,170 |
| 40 | $33,121 | $2,318 | $33,121 |
| 50 | $40,374 | $2,826 | $40,374 |
* Single-family detached. 30 years for other structure types. Numbers are illustrative — actual costs vary by region and roof type. Source: CertainTeed SureStart PLUS 5-STAR Warranty guide. 2% annual inflation assumed for projected replacement cost.
XT™25 shingles carry 25 years with 5-STAR coverage including the features above. Patriot® shingles require the manufacturing defect to cause leaks for the warranty to apply. Low-slope sections roofed with Flintlastic® SA or SMARTCOAT™ get matching 5-STAR-period coverage; residential shingles must be 1.5× the amount of low-slope square footage submitted.

Get a ballpark price online in five minutes, then we'll confirm in writing after a free on-site inspection. The inspection and quote both come with the CertainTeed ShingleMaster PREMIER process — no shortcuts.
Experience the Nest difference for yourself.