
ShingleMaster
MASTER
Entry credential. Confirms a contractor's commitment to craftsmanship and professionalism on CertainTeed installs.
Top 1% Nationally · 2025 Credential Update
The top tier of CertainTeed's 2025 contractor credential ladder, held by fewer than 1% of roofers nationwide. PREMIER is the only credential authorized to offer the SureStart™ PLUS 5-STAR Warranty: up to 50 years on materials, 30 years on workmanship, fully transferable.


CertainTeed restructured its contractor credential program in 2025. There are three company-level tiers: MASTER, PRO, and PREMIER. Nest Exteriors holds PREMIER, the top tier.

ShingleMaster
Entry credential. Confirms a contractor's commitment to craftsmanship and professionalism on CertainTeed installs.

ShingleMaster
Mid-tier credential. The team carries advanced installer credentials and proven CertainTeed-system expertise.

ShingleMaster
The highest credential a roofing company can earn from CertainTeed. Held by fewer than 1% of contractors nationwide. PREMIERs are the only contractors authorized to offer the SureStart PLUS 5-STAR Warranty.
Nest holds this credential
| Tier comparison | MASTER | PRO | PREMIERNest holds |
|---|---|---|---|
| Position in CertainTeed's ladder | Entry credential | Mid-tier | Top tier · top 1% |
| SureStart PLUS 5-STAR Warranty | - | - | Authorized to offer |
| Materials coverage (single-family) | Standard 10 yrs | Standard 10 yrs | Up to 50 yrs |
| Workmanship coverage | - | - | 30 yrs |
| Tear-off + disposal in warranty | - | - | Included |
| Master Craftsman individual installer cert required | Optional | Some installers | 75% of installers + every supervisor |
| Master Craftsman Shingle Quality Specialists on staff | Optional | - | 2 or more required |
| Owner Business Fiscal Responsibility™ exam | - | - | Required |
| Customer TrackRecord™ rating threshold | - | - | 4 or higher (5-point scale) |
| Continuing-education credits | Encouraged | Required | 2 or more required |
| Code of Ethics agreement | Required | Required | Required |
| Workers' comp + liability insurance | Required | Required | Required |
| Years in business / experience | Active license | Established history | 5+ yrs (or 1+ yr as ShingleMaster PRO) |
Source: CertainTeed's 2025 contractor credential program and the SureStart PLUS 5-STAR Warranty guide. PREMIER column highlighted because it's the credential Nest Exteriors holds.
CertainTeed's PREMIER requirements are the most stringent in residential roofing. Every box below has to be ticked, and stay ticked, year after year, through annual re-accreditation.
Each individual must pass an exam on the Master Craftsman Shingle Applicator's Manual (SAM), installation best practices for every CertainTeed residential roofing product, the Integrity Roof System, and Flintlastic SA low-slope roofing.
Two or more Nest employees have earned the Shingle Quality Specialist designation by passing a test on the CertainTeed Shingle Technology Manual.
Two or more continuing-education credits maintained, demonstrating ongoing commitment to industry best practices.
The company owner has passed CertainTeed's Business Fiscal Responsibility™ exam, sound financial practices and responsible business management.
Workers' compensation (as required by law) and liability insurance covering roofing. Five-plus years in business, or a year as ShingleMaster PRO, or comparable industry experience CertainTeed accepts.
Signed Code of Ethics agreement plus a 4-or-higher customer satisfaction rating (5-point scale) measured by CertainTeed's Customer TrackRecord™ surveys on every SureStart PLUS install.
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CertainTeed ShingleMaster Premier
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Roofs fail when the system fails, not when one shingle does. The Integrity Roof System is CertainTeed's complete six-component package, required for the SureStart PLUS 5-STAR Warranty. Plus all metal flashings (step, sidewall, chimney, drip edge, skylight) must be replaced, not just touched up.

Self-adhering membrane installed at vulnerable areas, eaves, valleys, around penetrations. Stops wind-driven rain and ice-dam backups from reaching the roof deck.
Synthetic underlayment over the rest of the deck. Acts as a secondary water barrier and protects the roof during install before shingles go on.
Designed to work in tandem with the field shingles for optimal sealing along the eaves and rakes, the highest-wind-load areas of the roof.
CertainTeed's Good–Better–Best lineup. Nest's tier ladder uses Landmark AR (Base), Landmark PRO (Preferred), Belmont (Premium), and Grand Manor (Deluxe): see /roofing-pricing.
Balanced ridge + intake ventilation. Without proper airflow, even premium shingles age 30–40% faster from heat and moisture buildup in the attic.
Designer hip and ridge cap shingles that match your shingle line. Required for the SureStart PLUS warranty, no 3-tab leftovers cut down to fit.
Exclusively offered by ShingleMaster PREMIERs
The strongest warranty CertainTeed offers. SureStart PLUS covers you for up to 50 years on materials and labor: full replacement value, including tear-off and disposal: in the event of a manufacturing defect. And up to 30 years on workmanship if a defect is the installer's fault. Transferable to a new homeowner for 20 years from the install date.
| Warranty Type | Standard | 5-STAR |
|---|---|---|
| Coverage | Manufacturing defects | Manufacturing defects |
| SureStart period: single-family (non-prorated) | 10 years | 50 years* |
| Materials & Labor | ✓ | ✓ |
| Tear-Off | , | ✓ |
| Disposal | , | ✓ |
| Workmanship | , | 30 years |
Real-money example: Integrity Roof System installed at $15,000
Year-over-year payout in the event of a manufacturing defect, assuming 2% annual inflation on replacement cost. With a standard limited warranty, the payout drops to prorated coverage after year 10. With SureStart PLUS 5-STAR, you're paid the full projected replacement cost for the entire 50 years.
| Year | Projected replacement cost | Standard limited warranty | SureStart PLUS 5-STAR |
|---|---|---|---|
| 1 | $15,300 | $9,180 | $15,300 |
| 5 | $16,561 | $9,937 | $16,561 |
| 10 | $18,285 | $10,971 | $18,285 |
| 11 | $18,651 | $4,849 | $18,651 |
| 20 | $22,289 | $4,458 | $22,289 |
| 30 | $27,170 | $3,532 | $27,170 |
| 40 | $33,121 | $2,318 | $33,121 |
| 50 | $40,374 | $2,826 | $40,374 |
* Single-family detached. 30 years for other structure types. Numbers are illustrative: actual costs vary by region and roof type. Source: CertainTeed SureStart PLUS 5-STAR Warranty guide. 2% annual inflation assumed for projected replacement cost.
XT™25 shingles carry 25 years with 5-STAR coverage including the features above. Patriot® shingles require the manufacturing defect to cause leaks for the warranty to apply. Low-slope sections roofed with Flintlastic® SA or SMARTCOAT™ get matching 5-STAR-period coverage; residential shingles must be 1.5× the amount of low-slope square footage submitted.

Get a ballpark price online in five minutes, then we'll confirm in writing after a free on-site inspection. The inspection and quote both come with the CertainTeed ShingleMaster PREMIER process, no shortcuts.
Experience the Nest difference for yourself.