Arlen L.

Arlen's the person behind the scenes making sure everything stays organized. She coordinates schedules, follows up with homeowners, and keeps projects from getting tangled between the first phone call and the final invoice.

She's usually the first voice you'll hear when you call Nest. Need to book an inspection? Have a warranty question? Arlen's on it. She's got a knack for keeping things from slipping through the cracks.